Why Regular Maintenance of Security and Access Control Systems is Crucial for Compliance and Safety

The Importance of Reviewing Security and Access Control Systems

In many buildings across Australia, security and access control systems are installed by skilled technicians or electricians. However, once the initial installation is complete, building managers and architects often overlook the importance of establishing a proactive maintenance schedule with a competent, licensed company. Without this, operational inefficiencies, potential security risks, and costly repairs can arise over time.

To ensure the ongoing reliability, efficiency, and compliance of your security and access control systems, it is vital to conduct regular reviews and maintenance. Additionally, emerging trends such as Artificial Intelligence (AI) and the Internet of Things (IoT) are reshaping the way security systems operate, making proactive maintenance even more critical. Here’s why it matters and how you can align your efforts with Australian standards.

Why Regular Reviews Are Essential

1. Preventative Maintenance: Regularly servicing your security systems helps identify potential issues before they escalate. Components such as card readers, cameras, and locking mechanisms are subject to wear and tear, and addressing minor faults early can save you from expensive repairs later.
2. Optimised Functionality: Over time, security needs may evolve due to changes in building occupancy, new regulations, or advancements in technology. Regular reviews ensure that your system remains aligned with current requirements and operates at peak performance.
3. Compliance with Australian Standards: Security and access control systems must meet the relevant Australian standards, such as AS 2201.1 for intruder alarm systems and AS 1851 for routine service of fire protection systems. Regular reviews ensure continued compliance, which is particularly crucial in commercial and government buildings.
4. Enhanced Security: Any lapse in system performance can expose your building to security vulnerabilities. Routine checks help safeguard occupants, assets, and data by ensuring the integrity of your security setup.
5. Avoiding Insurance Claim Denials: Insurance companies may refuse to pay out claims if security systems are not properly maintained according to manufacturer guidelines or Australian standards. For instance, the Insurance Council of Australia and the Financial Rights Legal Centre highlight that neglecting maintenance obligations can lead to denied claims. Regular servicing ensures compliance with these requirements, reducing financial risk.
6. Adapting to Emerging Technologies: With the rise of AI and IoT, security systems are becoming smarter and more integrated. These technologies enable predictive maintenance, advanced analytics, and real-time monitoring, offering unparalleled protection. However, they require regular updates and checks to ensure optimal performance. Proactive maintenance schedules help integrate these advancements effectively into your system.

Recommendations for a Service Schedule

Australian standards, such as AS 2201.1 (Intruder Alarm Systems) and AS 1851 (Routine Service of Fire Protection Systems and Equipment), provide valuable guidance on the recommended frequency and scope of maintenance for security and access control systems. Here are key points to consider when planning your service schedule:

• Monthly Inspections: Conduct visual inspections of cameras, access points, and locking mechanisms. Test essential functions, such as door releases and alarm triggers, to ensure they operate as intended.
• Quarterly Maintenance: Test the entire system, including backup power supplies, communication devices, and software integrations. Update firmware and review user permissions to ensure access is restricted to authorised personnel only.
• Annual Overhaul: Perform a comprehensive system review, including physical and digital components. Replace aging hardware, upgrade software, and ensure compliance with the latest Australian standards. Seek input from a qualified technician to verify system integrity.

Encouraging Proactive Reviews

Building managers and architects play a pivotal role in maintaining the functionality of security and access control systems. Here are some steps you can take:

1. Involve Specialists Early: When designing a building, engage security professionals to recommend systems that are not only high-quality but also easy to maintain.
2. Develop a Maintenance Plan: Work with your installation company or a third-party provider to create a detailed service schedule based on Australian standards and your building’s specific needs.
3. Leverage Emerging Technologies: Consider integrating AI and IoT-enabled systems to enhance security capabilities. These technologies can provide real-time monitoring, predictive maintenance alerts, and advanced threat detection.
4. Budget for Maintenance: Allocate funds for routine servicing and potential upgrades. This proactive approach ensures the system remains functional and avoids unexpected costs.
5. Document Reviews: Maintain detailed records of inspections, maintenance, and repairs. These records are invaluable for audits and ensuring accountability.
6. Evaluate Your Provider: If your preferred security company hasn’t offered a proactive maintenance schedule tailored to Australian standards, it may be time to reconsider your provider.

Conclusion

Security and access control systems are integral to the safety and functionality of any building. However, their effectiveness relies on ongoing care and attention. By reviewing your system regularly, leveraging emerging technologies like AI and IoT, and adhering to Australian standards, you can ensure its continued performance, protect your building’s occupants, and safeguard your investment.

Don’t wait until something goes wrong—schedule a review of your security and access control system today. Whether you’re a building manager or an architect, taking proactive steps now will pay dividends in the future.future.